"Dear Mrs. Audi,

I just wanted to take the time to send you a note expressing my gratitude to you for producing such wonderful furniture. My wife and I have been purchasing the Mission Oak collection for over 12 years now. We have furnished most of our home with Stickley in several different finishes. No words can describe how much your furniture has enriched my life and home. I just absolutely love it.

I also wanted to thank you for standing behind your product. When a couple of drawers on my master dresser warped, the drawers were picked up and sent back to the Stickley factory for repair at no cost to me.

Thank you.

Sincerely,
Chris R."